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Track near-expiry stock and market returns before they become write-offs

An illustrative consumer goods and distribution concept connecting batch-level stock, expiry dates, market return claims, and secondary sales by batch for near-expiry stock and market returns.

Stock within 90 days of expiry (%)

Market return rate (%)

Return claims with batch evidence (%)

Expired stock write-off value

THE CHALLENGE

Expiry losses are discovered when returns arrive

Stock not visible
Closing stock is reported irregularly or not at all.

Static norms
Stock norms do not change with seasonal sales velocity.

Fast-mover gaps
High-velocity SKUs run out while slow SKUs pile up.

Ordering by habit
Primary orders follow last month's quantity rather than need.

Red Light Wave

THE SOLUTION

Expiry And Returns Review Framework

Batch visibility

Collect daily or weekly closing stock from every distributor.

Velocity-based norms

Set norms from recent secondary sales velocity and lead time.

Gap identification

Compare stock with norm for every SKU and distributor.

Order suggestion

Show suggested primary quantities for sales team review.

THE APPROACH

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Batch Stock Collection

Standardise closing stock submissions and track missing reports.

Sales Velocity Calculation

Calculate rolling daily secondary sales by SKU and distributor.

Norm Recalculation

Recalculate days-of-cover norms with lead time and seasonality.

Below Norm Alerts

Group returns by reason, SKU, and region.

Liquidation Option Review

List at-risk batches for transfer, scheme, or approved disposal.

Monthly Exposure Reporting

Report value at risk of expiry by distributor and brand.

THE IMPACT

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Early warning

At-risk batches could be seen months ahead.

Claim evidence

Returns could be validated against supplied batches.

Root causes

Return reasons could be grouped for supply and sales review.

Lower exposure

Near-expiry stock could be routed before it expires.

Controlled review

Authorized teams could review batches nearing expiry, rising return rates, and unsupported return claims, with source evidence retained beside each review case.

Measurable evaluation

A pilot could establish baseline values for stock within 90 days of expiry (%) and assess changes after approved actions. Descriptive results alone would not establish causality.

Explore Distributor Inventory And Stock Norms

Work with RUSA Analytics to connect distributor closing stock, stock norms, secondary sales velocity, and pending primary orders and create a governed workflow to review distributors below stock norm on fast movers or holding excess slow stock. Start with a scoped concept or pilot and agreed success measures.

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